Cancellation requests received by 11/15/2026:

• Season Pass and other seasonal products are non-refundable and non-transferable.
• Any qualifying 2026-27 seasonal product can be deferred for a resort credit to use during the 2027-28 season. 
• Deferrals requested by 11/15/2026 for any reason will receive a resort credit for value paid, less the onsite ticket or program rate per day, for any days used from date of purchase through 11/15/2026.
• Any pass usage recorded after 11/15/2026 invalidates a deferral request.
• Resort credit will not be applied to a 2027-28 product until May 1, 2027.  Resort credit cannot be redeemed for cash value and refunds will not be given for 2026-27 products of lesser value.
• The Play It Forward Guarantee is available for seasonal products purchased for the 2026-27 season only and is not applicable for any extended products.
• If you choose to use your resort credit during the 2026-27 season, original purchase price will not be honored.  Prices are based on the current rate at time of re-purchase, and you will be responsible for any price difference incurred. Refunds will not be given for a lesser value product.

Deferral requests received AFTER 11/15/2026:

• Season Passes and other seasonal products are non-refundable and non-transferable. 
• In the case of documented medical reasons (a physician’s statement is required) that prevent the product holder from skiing/riding for the remainder of the season, a resort credit may be issued. Medical conditions must occur prior to March 15, 2027, and Season Pass must not have been used after the initial symptoms to be eligible for any credit. 
• Days used will be charged at the onsite ticket/program rate per day plus a processing fee of $50.  Resort credit is valid for a 2027-28 season pass only and can be used starting May 1, 2027.
• Cancellation requests do not extend to family members.
• Cancellation requests must be received prior to 04/01/2027.

No refunds or credits will be given on seasonal products which are not picked up or used. All rates subject to change without notice. 2026-27 Season Pass product eligibility is determined by passholder’s age as of November 1, 2026.

First Time Pass Purchasers :

After purchasing your season pass online , NEW* passholders will be required to take a upload a photo of themselves for their season pass. This can be done in our online store or at the Season Pass Office at the resort. We highly encourage doing this online to save time and get you on the mountain faster.

*A one-time ticketing fee will be added on to all first time pass purchases. When renewing your Season Pass onto the same card, you will not have to pay this fee.

Renewing Pass Purchasers :
Reloading your Season Pass card is simple. Visit the online store, login to your account associated with your Pass and purchase. Your new Season Pass will automatically be renewed and you may proceed directly to the lift. You can also bring your existing Season Pass card to the Season Pass Office for assistance.

Misplaced your season pass or lift ticket card? No sweat, Sierra can replace it! Season Passes can be replaced at the Season Pass Office. There will be a small fee to replace a lost or forgotten Season Pass.