Kids Ski School FAQ

1.Can my child attend ski school?

Children’s Ski and Ride School accepts kids of all abilities, whether they are advanced or on the snow for the first time. The Cubbies Program teaches 3-4 year olds, Pioneer program 5-6, Explorer 7-9, and Trailblazers 10-13. Children must be toilet-trained and socially ready for a ski/snowboard lesson. Ideal for children who attend daycare or school, follow directions, and enjoy group activities.

2.Do I need to make a reservation?

No, reservations are not required, but they are highly recommended. Walk-up lessons are accepted, but subject to availability.

3.How can I best prepare for my child’s lesson?

It’s important to set yourself up for success before leaving home. Children should be well rested and have eaten a quality breakfast before their lesson. Be sure to provide your kids with appropriate Winter clothing as well. This includes waterproof pants and jacket, gloves, goggles or sunglasses, multiple layers, and a single pair of socks. We will provide boots, skis/boards, and a helmet; hats are not needed. Buffs and face coverings are nice to have. LABEL EVERYTHING. Retail items like hats, gloves, and goggles are available for purchase.

4.Do I need to buy a lift ticket or rentals for my child’s lesson?

No, rentals and lift ticket are included with your child’s lesson.

5.Should I leave my instructor a tip?

While it is not an expectation, it is always appreciated.

6.How/when do I check in and pickup my child?

Reservations can be made in advance online or on a walk up basis while space is available. Check in begins at 8am on Peak Days and Weekends, 8:30am on Weekdays. Check in ends at 9am. Parking Lot D is reserved for all of Ski and Ride School until 9:30 or while space is available, we recommend arriving no later than 8:30. Pickup ends at 3:30pm. For safety, you must present the pick-up slip provided at check-in. If you lose the slip, contact the Ski & Snowboard School before pick-up time.

7.What if I’m late?

Late arrival to lesson check in will result in a late start or forfeiture of the student’s lesson.

Late Pick-Up Policy:

  • Grace Period: 15 minutes after 3:30 pm
  • Late Fee: $40 per child from 3:46 pm to 4:00 pm
  • After 4:00 pm: $50 for every additional 30 minutes

8.Questions about Cancellations and Refunds?

There are no refunds for weather, illness, or refusal to participate after the lesson starts. If you are unhappy with the quality of your child’s lesson, please speak with a Children’s Ski and Ride School supervisor. 3-PAKs and 10-PAKs are non-transferable and non-refundable.

Cancellation Policy.

9.Schedule:

  • Weekend & Holiday Hours: Opens at 8:00 am
  • Weekday Hours: Opens at 8:30 am
  • Check-In Deadline: 9:00 am (Late arrivals may miss part or all of their lesson)
  • 9:00 am – 10:00 am: Rentals & Class Formation
  • 10:00 am: Lesson begins (On-snow and indoor activities)
  • 12:00 – 1:00 pm: Lunch (standard lunch provided, bring your own if there are dietary restrictions)
  • 3:15 – 3:30 pm: Pick-Up at the Corral (Check-out with instructor for any questions)
  • 4:00 pm: Wild Mountain closes

10.How do I know how my child progressed?

At pickup you will meet with your child’s instructor who will answer any questions you may have about your child’s progress. Your child will also receive a report card at the end of the lesson with progress details and recommendations for future lessons.

11.How will I be contacted in the event of an emergency?

In the event of an emergency we will contact you via phone with the contact number you provide at in person registration or on your online reservation. One adult must remain on resort premises during the lesson in case of emergency.

12.What lunch options are available?

Standard lunch is provided, but if your child has dietary restrictions or food allergies, you are responsible for providing your child’s lunch. Nuts are not permitted in our facility.

13.Will you administer my child’s medication?

No, ski school staff are not permitted to administer any type of medication or sunscreen.

14.How do I pick my child up early from their lesson?

  • Communication: All early pick-ups must be communicated during the registration process before your child’s lesson begins.
  • Pick-Up Location: All early pick-ups will take place at the front desk of the Children’s Ski and Ride School building.
  • First-Time Students: May be picked up at any time throughout the day, prior to 2:45 p.m. Please check in with front desk staff to arrange the pick-up.
  • Experienced Students: Must be picked up at lunch time. For any early pick-ups outside of lunch, parents are responsible for locating their child on the mountain. Front desk staff can assist with locating them.
  • Lunch Information: Please check in with the front desk by 11:00 a.m. for your child’s lunch time and location, as these may vary.
  • Lesson Feedback: As instructors may be at lunch or with their students, lesson feedback and report cards may not be available at that time.